Overview
Course Description
This qualification reflects the role of individuals in a variety of business services job roles who are establishing their own work performance. They carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills, applying a broad range of competencies using some discretion, judgement and relevant theoretical knowledge.
Course Structure
This qualification comprises 13 units of competency - 6 core and 7 elective.
You must complete all required units to be awarded the full qualification. A nationally recognised Statement of Attainment is issued for any individual units completed where the full qualification is not finished (USI verification required).
Assessment
Assessed through a mix of methods, which may include written questions, projects, presentations, report writing and role plays or observations. Your trainer outlines the assessment tasks at the start of each unit.
Nationally recognised under the AQF and listed on our ASQA scope of registration (RTO 5015). The elective units shown reflect Britts Imperial's planned selection; entry requirements, duration, fees and delivery mode are confirmed at enrolment.
Outcomes
Career Outcomes
Administration Assistant, Customer Service Representative, Data Entry Operator, Office Junior.
Pathways
BSB40120 Certificate IV in Business; BSB40520 Certificate IV in Leadership and Management; BSB40820 Certificate IV in Marketing and Communication; or other Certificate IV and Diploma qualifications in related fields, subject to meeting entry requirements.